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Coaching Skills for Managers

Build self-reliance in your team to improve their performance

Coaching Skills helps you develop more productive, confident and self-reliant staff and volunteers using a non-directive approach.

The practical coaching sessions in this programme were especially useful – letting us put our new skills to the test. I’ll not only use this learning in 1-to-1 sessions with my team members but also with managers and peers.

Sue Burch, Assistant Director – People, Barnardos

Benefits to you and your organisation

develop more productive, confident and self-reliant staff

empower team members to identify their own goals and improvements, and to take the initiative in working out how they can achieve them

develop strong 1₂1 interpersonal skills

build resilience in teams through times of change

connect individual staff to the goals and strategic needs of your organisation

build and maintain more positive, constructive working relationships

retain and engage high performers by giving them responsibility for and ownership of success

Core Modules

Core principles – the core components of coaching, knowing when it is the right tool for the job, and its place on the management spectrum

Coaching process – connecting the individual’s goals to the organisation’s, contracting and an introduction to the GROW model

Using GROW – a key tool to structure coaching conversations and enable individuals to transform their own performance

Questioning and listening skills – building your questioning techniques and the four levels of listening

Interpersonal skills – understanding how to use the channels of communication effectively including coaching and building rapport

Challenging beliefs – dealing with the psychological barriers that can impact on performance and reflecting back underlying behaviours

Coaching practice – several guided 1₂1 and group sessions

Learning approaches

In a safe environment you’ll have a chance to develop your own coaching style through pair and group work, with the guidance of the =mc programme leader.

Dates	19 - 20 June 2012
Duration	2 days
Cost	£450+VAT
Venue	London
Documentation	Workbook containing all topics covered during the programme.
Booking Info	Book Now Also available in-house »
	Please contact us if you'd like to discuss your training requirements with our team, or would like more information

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We’re ecstatic to have been awarded a National Training Award in 2008 with Plan International for their blended management learning programme for INGO staff.
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We helped Sightsavers develop a new global strategic direction that achieved record levels of engagement across the organisation.
UNICEF UK asked us to help them develop a powerful case for support – follow the story of Our 5 Promises to Children.

Book Now

Dates:
19 - 20 June 2012

Cost:
£450+VAT

Venue:
London

Who should attend?

Anyone who manages staff or volunteers and wants to build confidence, increase resilience and ultimately improve performance in their team through a non-directive approach to management.

workshop

The coaching approach was very practical and has given tools to progress some unresolved issues in our working relationships. It has given me a fresh perspective on setting objectives and giving feedback to colleagues which will contribute to helping us achieve even better results.

Lucy Markby, Recruitment Director, Mango

=mc's ideas and practical approaches have consistently proved powerful and helpful in our work. I would whole-heartedly recommend =mc to anyone looking for high quality training and consultancy.

Kate Gilmore,
Executive Deputy Secretary General, Ammesty International

Transforming the performance of ethically-driven organisations worldwide

Coaching Skills for Managers

Benefits to you and your organisation

Core Modules

Learning approaches

Amnesty International needed a new strategic framework to cope with the different human rights situation globally. We created a tailored strategy map.

Age UK, the major UK charity was the product of a merger. They needed a new approach to income generation and we helped them to shape their new programme.

In need of a country strategy, the Alliance turned to us after they set up a new regional office in Uganda.

The UK government needed some inspiration for new politics, they turned to =mc learning and development for innovation training for senior civil servants.

Increasing global fundraising capacity. We were excited to help the British Council staff in Russia secure a 1 million Euro sponsorship deal!

For Concern, =mc learning & development team provided a global leadership programme for managers and country directors – linked to a multicultural competence framework.

Turning a local authority department into an independent organisation means major change! We supported DGHP to create new ways of working.

Greenpeace International needed advice on innovation to help engage younger people in the environmental agenda – we designed a systematic programme to help with this.

Mind wanted to be more aligned across departments to create a joined-up organisation. =mc consultancy helped them to create a new culture. Our clients We're proud of the clients we work with. Click on the logos below for more information.

The National Trust for Scotland needed a system to prioritise their projects. =mc introduced a special version of the strategy map.

NMSI, the UK’s largest museum cluster (including the Science Museum), asked us to assess their potential for increasing their unrestricted income.

Find out how we helped them to embed innovation as part of NSPCC’s organisational culture through driving forward innovation and knowledge management.

We’re ecstatic to have been awarded a National Training Award in 2008 with Plan International for their blended management learning programme for INGO staff.

=mc’s fundraising team were asked by this international federation – the largest INGO in the world – to help them develop their global fundraising strategy across 198 nations.

Growing a culture of innovation. We designed an innovation framework to help the RNIB achieve culture change and boost income.

We helped Sightsavers develop a new global strategic direction that achieved record levels of engagement across the organisation.

UNICEF UK asked us to help them develop a powerful case for support – follow the story of Our 5 Promises to Children.