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Thinking & Problem Solving Skills

Learn to exploit the full power of your brain to solve problems and improve performance

In association with

Benefits to you and your organisation

develop your personal creativity to overcome challenges – and use it effectively on demand

explore and understand different approaches to problem solving. Transform your approach by exploiting the full range of intelligences available to you

acquire systematic methods to ensure you tackle the right problem and tackle it in the best way

Core modules

Problem identification tools: discover systematic techniques to identify and clarify root problems rather than obvious symptoms

Problem solving approaches: be introduced to the =mc toolbox to solving problems at an individual and organisational level

Using multiple intelligences in problem solving: unlock your full potential to solve problems by identifying and using the range of intelligences available to you

Implementing solutions: sometimes the key challenge is to convince others to use your solution. Learn the ‘Da Vinci’ approach to selling your ideas and solutions

Ladders of inference: avoid tackling the wrong problem by using the ‘ladder’ technique. We’ll show you how to use inference ladders to improve your focus.

Ishikawa Cause-Effect Diagrams: find out how to use Ishikawa diagrams to help you establish how to improve internal processes that are failing or delivering poorly

Simplicity: discover the discipline of simplicity to make your plans and processes accessible and understandable to all

Innovation strategies: develop brand new approaches to classic problems using one of eight key approaches to innovative problem solving

Team problem solving: learn how to coach teams and groups to solve problems. Help them gain ownership of the problem and solutions

Risk analysis: acquire techniques to assess the potential negative impact of your solution and how to eliminate or mitigate them.

Learning approaches

This programme uses case studies, interactive approaches and action learning techniques to ensure you understand all the techniques introduced and can use them confidently.

Duration	1 day
Documentation	Workbook containing all topics covered during the programme.
Booking Info	Only available in-house »
	Please contact us if you'd like to discuss your training requirements with our team, or would like more information

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Amnesty International needed a new strategic framework to cope with the different human rights situation globally. We created a tailored strategy map.
Age UK, the major UK charity was the product of a merger. They needed a new approach to income generation and we helped them to shape their new programme.
In need of a country strategy, the Alliance turned to us after they set up a new regional office in Uganda.
The UK government needed some inspiration for new politics, they turned to =mc learning and development for innovation training for senior civil servants.
Increasing global fundraising capacity. We were excited to help the British Council staff in Russia secure a 1 million Euro sponsorship deal!
For Concern, =mc learning & development team provided a global leadership programme for managers and country directors – linked to a multicultural competence framework.
Turning a local authority department into an independent organisation means major change! We supported DGHP to create new ways of working.
Greenpeace International needed advice on innovation to help engage younger people in the environmental agenda – we designed a systematic programme to help with this.
Mind wanted to be more aligned across departments to create a joined-up organisation. =mc consultancy helped them to create a new culture. Our clients We're proud of the clients we work with. Click on the logos below for more information.
The National Trust for Scotland needed a system to prioritise their projects. =mc introduced a special version of the strategy map.
NMSI, the UK’s largest museum cluster (including the Science Museum), asked us to assess their potential for increasing their unrestricted income.
Find out how we helped them to embed innovation as part of NSPCC’s organisational culture through driving forward innovation and knowledge management.
We’re ecstatic to have been awarded a National Training Award in 2008 with Plan International for their blended management learning programme for INGO staff.
=mc’s fundraising team were asked by this international federation – the largest INGO in the world – to help them develop their global fundraising strategy across 198 nations.
Growing a culture of innovation. We designed an innovation framework to help the RNIB achieve culture change and boost income.
We helped Sightsavers develop a new global strategic direction that achieved record levels of engagement across the organisation.
UNICEF UK asked us to help them develop a powerful case for support – follow the story of Our 5 Promises to Children.

Learn to exploit the full power of your brain to solve problems and improve performance
Only available in-house »

Who should attend?

Managers keen to gain access to a toolbox of approaches to successfully overcome problems for themselves and their teams.

When I was appointed Greenpeace’s Campaign Innovation Manager, my first thought was to bring Bernard in. His energy and enthusiasm inspire creativity, while his quick thinking and challenging questions bring out the best in innovation and problem solving.

Marcelo Iniarra, Campaign Innovation Manager, Greenpeace International

Transforming the performance of ethically-driven organisations worldwide

Thinking & Problem Solving Skills

Benefits to you and your organisation

Core modules

Learning approaches

Amnesty International needed a new strategic framework to cope with the different human rights situation globally. We created a tailored strategy map.

Age UK, the major UK charity was the product of a merger. They needed a new approach to income generation and we helped them to shape their new programme.

In need of a country strategy, the Alliance turned to us after they set up a new regional office in Uganda.

The UK government needed some inspiration for new politics, they turned to =mc learning and development for innovation training for senior civil servants.

Increasing global fundraising capacity. We were excited to help the British Council staff in Russia secure a 1 million Euro sponsorship deal!

For Concern, =mc learning & development team provided a global leadership programme for managers and country directors – linked to a multicultural competence framework.

Turning a local authority department into an independent organisation means major change! We supported DGHP to create new ways of working.

Greenpeace International needed advice on innovation to help engage younger people in the environmental agenda – we designed a systematic programme to help with this.

Mind wanted to be more aligned across departments to create a joined-up organisation. =mc consultancy helped them to create a new culture. Our clients We're proud of the clients we work with. Click on the logos below for more information.

The National Trust for Scotland needed a system to prioritise their projects. =mc introduced a special version of the strategy map.

NMSI, the UK’s largest museum cluster (including the Science Museum), asked us to assess their potential for increasing their unrestricted income.

Find out how we helped them to embed innovation as part of NSPCC’s organisational culture through driving forward innovation and knowledge management.

We’re ecstatic to have been awarded a National Training Award in 2008 with Plan International for their blended management learning programme for INGO staff.

=mc’s fundraising team were asked by this international federation – the largest INGO in the world – to help them develop their global fundraising strategy across 198 nations.

Growing a culture of innovation. We designed an innovation framework to help the RNIB achieve culture change and boost income.

We helped Sightsavers develop a new global strategic direction that achieved record levels of engagement across the organisation.

UNICEF UK asked us to help them develop a powerful case for support – follow the story of Our 5 Promises to Children.